Return and exchange policy

- The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.

- All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.

- Please contact us via the Contact Us page  to request a return .

-You must shoot a video showing that the order is missing one or more products, and the same is true if non-conforming products are received When ordered or if the products received are damaged , And then the video is sent within less than 24 hours from Receipt of the request .

- The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.

- We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.